Important Update: Effective immediately, we will no longer be able to replace shipments lost due to theft ("Porch Pirates") once marked as delivered by the shipping carrier. Please monitor your tracking information closely and ensure someone is available to receive your package promptly. UPS utilizes GPS tracking, indicating the precise location where the product was dropped.
International Shipping: Some products are restricted from shipping to Canada or destinations outside the USA.
All orders received by 11:00 AM Mountain Time Monday - Friday will be shipped out on the same day, excluding special order and special build products.
Please note that the estimated shipping date and delivery date are provided by the shipping service and are not guaranteed. If you require expedited delivery, consider upgrading to UPS Next Day or 2nd Day Air for a guaranteed service.
Next Day Air orders placed on Friday for residential addresses will be delivered on Monday. No Next Day Air Saturday delivery is available for residential addresses.
Every company has a cut-off time, which is the deadline for packaging orders. Orders placed after the cut-off time may experience a delay of up to two days.
Processing and Shipping Times:
Processing time involves the order's journey from the headquarters computer to the warehouse, packaging, and labeling before it's handed over to the shipping service.
Shipping time refers to the actual transit time from the warehouse to the destination.
Faster Shipping Options:
Customers can upgrade to UPS Next Day or downgrade to ground saver, with corresponding changes in delivery times.
Please be aware of the following shipping holidays in 2024, as mail services will not be operational on these days.